FAQ
Ordering and delivery
Delivery is free on orders over €30 (€50 to Latvia and Estonia). Below that it costs €3.99 in Lithuania and €7.99 in Latvia and Estonia.
Orders are dispatched from Vilnius within 24 hours on business days. Delivery is usually 1-3 business days in Lithuania and 2-5 business days in Latvia and Estonia. You receive a tracking link by email. Shipping policy
Unopened, unused tests in their original packaging can be returned within 14 days of delivery. Opened or used tests cannot be returned for hygiene and safety reasons. Refund policy
Contact us within 48 hours of delivery with photos and we arrange a replacement or refund at no cost to you.
Testera is stocked by pharmacy and retail partners. See the full list and map. Where to buy
Using Testera self-tests
Accuracy differs by test and is published on every product page, taken from the manufacturer's validation data. No self-test is 100% accurate.
No. A self-test gives an indication only. If you have symptoms or an unexpected result, speak to a healthcare professional.
Read the leaflet in the pack first. Collect the sample it describes (finger-prick, swab, saliva or urine), apply it as shown and read the result within the stated time. Do not read the result after that time.
Most tests give a result in 2 to 15 minutes. The exact time is on each product page.
The test is invalid. Do not interpret the result. Repeat with a new test and follow the leaflet carefully.
No. Check the expiry date on the pack and store the test as described in the leaflet.
Professional accounts and distribution
They are intended to be performed by, or under the supervision of, a healthcare professional – for example in clinics, pharmacies or workplaces. They are clearly marked on the product page. Apply for access
Yes. Contact us with the tests and quantities you need and we reply with a quote.
Yes. Tell us your country and company and our team will get back to you. Contact us
Privacy and certification
No. You take the test at home and the result stays with you. We only hold the order and contact details needed to deliver your order, as described in our Privacy Policy. Privacy policy
Testera self-tests carry the CE mark, and our operations are ISO 9001, 14001 and 45001 certified.